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<p class=MsoNormal align=center style='text-align:center'><b><span
style='font-size:16.0pt;font-family:华文中宋'>程桥街道社区事务受理服务中心</span></b><b><span
lang=EN-US style='font-size:16.0pt'>2012</span></b><b><span style='font-size:
16.0pt;font-family:华文中宋'>年向社会公开承诺</span></b></p>

<p class=MsoNormal align=center style='text-align:center'><b><span lang=EN-US
style='font-size:18.0pt'>&nbsp;</span></b></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>为更好地接受社会各界的监督，落实我区</span><span
lang=EN-US style='font-size:14.0pt'>“</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>三高两少</span><span lang=EN-US style='font-size:14.0pt'>”</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>目标，进一步加强程家桥街道社区事务受理服务中心政风行风建设，切实提高工作效率和提升服务水平，程桥街道社区事务受理服务中心郑重承诺如下：</span></p>

<p class=MsoNormal style='margin-left:0cm;text-indent:25.2pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>1.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:14.0pt;font-family:仿宋_GB2312'>延伸服务时间。周一至周五正常服务（上午</span><span
lang=EN-US style='font-size:14.0pt'>8:30—11:30</span><span style='font-size:
14.0pt;font-family:仿宋_GB2312'>，下午</span><span lang=EN-US style='font-size:14.0pt'>1:30—5:00</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>），设立周六服务（上午</span><span
lang=EN-US style='font-size:14.0pt'>9:00—11:30</span><span style='font-size:
14.0pt;font-family:仿宋_GB2312'>，下午</span><span lang=EN-US style='font-size:14.0pt'>1:30—5:00</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>），咨询相关事项，并提供告知单；</span></p>

<p class=MsoNormal style='margin-left:0cm;text-indent:25.2pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>2.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;
</span></span><span style='font-size:14.0pt;font-family:仿宋_GB2312'>受理服务项目。受理办理民政救助、劳动保障、社会保险、医疗保险、计划生育、工会互助保障、社会管理卡、纳税等相关业务；</span></p>

<p class=MsoNormal style='margin-left:0cm;text-indent:27.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>3.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;
</span></span><span style='font-size:14.0pt;font-family:仿宋_GB2312'>实行首问迎导。居民到中心办理相关事务，第一位接待者热情接待，负责解答咨询，引导居民到有关窗口办理事务；</span></p>

<p class=MsoNormal style='margin-left:0cm;text-indent:27.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>4.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;
</span></span><span style='font-size:14.0pt;font-family:仿宋_GB2312'>及时回复投诉。对居民来函来电投诉，在</span><span
lang=EN-US style='font-size:14.0pt'>3</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>个工作日给予初步答复，</span><span lang=EN-US style='font-size:
14.0pt'> 5</span><span style='font-size:14.0pt;font-family:仿宋_GB2312'>个工作日将结果告知投诉人。对不能马上回复的事项以及复杂的投诉事项，一般不超过</span><span
lang=EN-US style='font-size:14.0pt'>10</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>个工作日；</span></p>

<p class=MsoNormal style='margin-left:0cm;text-indent:27.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>5.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;
</span></span><span style='font-size:14.0pt;font-family:仿宋_GB2312'>探索延伸受理。将民政救助、劳动服务等部分业务延伸到居委会（社工站）受理，方便居民。</span></p>

<p class=MsoNormal style='text-indent:30.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>以上承诺欢迎社会各界进行监督。</span></p>

<p class=MsoNormal style='text-indent:30.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>服务电话：</span><span lang=EN-US
style='font-size:14.0pt'>62626600</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>周一至周六（上午</span><span lang=EN-US style='font-size:14.0pt'>9:00—11:30</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>，下午</span><span lang=EN-US
style='font-size:14.0pt'>1:30—5:00</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>），</span><span lang=EN-US style='font-size:14.0pt'>32075050</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>周一至周五（上午</span><span lang=EN-US
style='font-size:14.0pt'>9:00—11:30</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>，下午</span><span lang=EN-US style='font-size:14.0pt'>1:30—5:00</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>）以方便居民咨询查问社区周边公共服务设施信息。</span></p>

<p class=MsoNormal style='text-indent:27.75pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>监督电话：</span><span lang=EN-US
style='font-size:14.0pt'>62625115</span></p>

<p class=MsoNormal style='text-indent:27.8pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>程家桥街道服务网站：</span><span
lang=EN-US style='font-size:14.0pt'>http://cqjd.changning.sh.cn/webapp/template1/index.jsp</span></p>

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